Costs and comparisons
What does an AI receptionist really cost?
AI receptionist pricing commonly combines a monthly platform fee with an included amount of calls or minutes. The right comparison uses your actual monthly minutes, call length, overage rule, and the work the receptionist completes, not the advertised starting price alone.
The four pricing models you will see
Per-minute plans charge for talk time. They align cost with how long real conversations take, but you need to understand rounding and the overage rate. Per-call plans count each answered call, which is easy to forecast until short spam calls and long booking calls are treated as the same unit.
Tiered plans move the account to a larger allowance when usage grows. Unlimited plans simplify budgeting but may limit call types, concurrency, integrations, or acceptable-use volume. None of these models is automatically best; the billing unit should match the way customers actually call your business.
Calculate your expected monthly usage
Start with inbound calls per month, the share your team already answers, and average duration for the calls that would reach the receptionist. Multiply forwarded calls by average minutes, then add a buffer for seasonality. Use a busy month, not just an average month, when testing the overage rule.
For example, 60 forwarded calls averaging three minutes use about 180 minutes. If storm season doubles volume, the same business might reach 360 minutes. Compare both months against included usage and the published overage behavior before choosing a plan.
- Forwarded calls per month
- Average answered-call length
- Seasonal or campaign-driven spikes
- Whether spam, transfers, and test calls consume allowance
- Whether overage is charged, capped, or triggers a plan change
Compare completed work, not only minutes
A lower-priced service that only takes messages is not equivalent to one that qualifies the lead, confirms the callback number, books the appointment, or warm-transfers the urgent call. List the tasks that matter and compare whether they are included, gated to a higher tier, or billed as add-ons.
The owner’s time belongs in the calculation too. A cheap transcript that requires ten callbacks may cost more operationally than a structured lead with an agreed appointment. On the other hand, a business with five simple calls a month may reasonably choose the smallest service that reliably answers them.
Nevermiss pricing, stated plainly
Nevermiss currently shows one self-serve plan: $99 per month with 250 minutes and every available Ava feature included. Eligible new accounts receive one seven-day trial; a card is required, and it can be canceled during the trial.
Usage is measured. Nevermiss says it will notify the owner before any overage billing or plan change is enabled. That distinction matters: do not build a budget around an overage promise that is not yet active, and always check the current pricing page before purchasing.
Try the actual conversation
Hear Ava before you build yours
Talk in your browser, interrupt, change direction, and see how the call feels. Eligible new accounts can then start a one-time seven-day trial.
Talk to AvaFrequently asked questions
Is per-minute or per-call pricing cheaper?
It depends on call length and volume. Per-minute pricing often fits businesses with many short wrong-number calls and fewer long bookings; per-call pricing can be easier to forecast when call lengths are consistent.
How many calls fit in 250 minutes?
At an average of three minutes, about 83 calls fit mathematically. Real usage varies, and billing may round individual calls, so use your own call-duration data.
Are setup and phone numbers extra with Nevermiss?
Nevermiss currently presents the self-serve product as one $99 plan. Check the live pricing and checkout terms for the current included features before purchase.